Privacy Policy
Last updated: December 1, 2025
1. Introduction
aiTouchTravel, a subsidiary of Intelligent Touch Solutions ("we", "our", or "us"), respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our corporate travel management platform.
2. Information We Collect
Personal Information
- Name and email address
- Company name and business information
- Travel preferences and history
- Payment and billing information
- Passport and visa information (when provided)
Usage Data
- Booking history and travel patterns
- Platform interaction data
- Device and browser information
- IP addresses and location data
3. How We Use Your Information
We use your information to:
- Provide and improve our travel management services
- Process bookings and manage travel arrangements
- Communicate about your trips and account
- Comply with legal and regulatory requirements
- Analyze usage patterns to enhance user experience
- Send marketing communications (with your consent)
4. Data Sharing and Disclosure
We may share your information with:
- Travel Suppliers: Airlines, hotels, car rental companies
- Your Employer: For corporate travel management purposes
- Service Providers: Payment processors, data analytics providers
- Legal Authorities: When required by law or to protect rights
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures including encryption, access controls, and regular security assessments to protect your data. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings.
Types of Cookies We Use
- Essential Cookies: Required for platform functionality
- Performance Cookies: Help us understand usage patterns
- Functional Cookies: Remember your preferences
- Marketing Cookies: Used for targeted advertising (with consent)
8. International Data Transfers
Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.
9. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Travel booking data is typically retained for 7 years for accounting and tax purposes.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes via email or platform notification.
12. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: info@intelligenttouch-solutions.com
Address: 80 Coleman Street, London, EC2R 5BJ, United Kingdom